Shopping Information

Pricing Information

Online Price is displayed in US dollars. Not all online prices or online sale prices are available in Sally Beauty Supply stores and stores are unable to price match

Professional Price is the price available to our ProCard holders. To receive the ProCard price you must be logged in and you must have your card number entered in your online account. If you cannot locate your ProCard please contact customer service.

N/A Price indicates this product is only available for professional purchase.

Product Availability

If an item is available for purchase online, you will see the Instock Online, if the product is only available online you will see Online Only. Items available in-store will have an indicator of Available in Sally Stores, and if it is only available in stores you will see In Stores Only. Product selection and availability varies in all Sally Beauty Supply store locations. Equipment items are not stocked in Sally Beauty Supply locations and will be ordered by the store at time of purchase.​​​​​​​

Backorders does not backorder items. Your shipping confirmation e-mail will indicate any items not shipped. You will not be charged for these items and they will need to be reordered.

Using the Sally Search Engine

Our search box is located at the top right hand corner of every page on our website. Just type in the product name or brand you are looking for, like “flat iron” or “Jilbere” and hit search. You can also search by product number (Ex: SBS-264873).

Using Coupons

To use a coupon or promo code online, type the six-digit code or cut and paste your unique code into the space provided on the cart page. Unique codes must appear exactly, including dashes and case. Each coupon can only be applied once per order. If the promotion has expired or has not started, you will see a message that your coupon code is not valid at this time. If you receive a message that the criteria for the promotion have not been met, please review the terms of the offer. If the offer is specific to a loyalty program, you will be prompted to login with your card number.

See all coupon usage details.


  • Make sure the item in your cart is the correct item associated with the promotion.
  • Make sure you have the correct quantity in your cart.
  • If you have a choice of free or discounted items or if the item has more than one color or size, you will need to add that item to your cart then enter the code.
  • If you are attempting to combine offers that are not valid with other offers, you will see an error message.
  • If you are attempting to redeem a shipping offer and you have an item that is unable to ship via the selected shipping method, you will see an error code.

If you are still having problems using a code, contact customer service.

Not all Sally Beauty coupons are applicable online and are subject to order limitations. Order discount s for a dollar amount or percent cannot be combined with any other offer. Offers are not valid on past purchases. Offers are not valid on equipment or gift cards unless otherwise stated. Offers are only good while supplies last and we do not offer rain checks or substitutions. We reserve the right to modify or cancel a promotion at any time.

Sally Gift Cards

Sally gift cards can be purchased online in denominations of $10, $25 and $50 or by visiting your local Sally Beauty Supply store.

Payment Information

When ordering on, the following methods of payment are accepted:

Payment Methods

All credit cards must be valid, authentic and you must be authorized to use them. If the charge is not authorized or accepted, we reserve the right to cancel your order without notice or liability. We reserve the right to stop accepting credit cards from one or more issuers. Your credit card will be charged when the goods are shipped to you. If you live outside the U.S., your card will be charged in U.S. dollars. Your bank will convert this charge into your local currency.

To ensure the safety and security of your financial information, and prevent unauthorized use of your credit or debit card, performs security checks in partnership with third parties. Unfortunately cards may not pass the designated information and security checks. Failure to meet the appropriate security criteria will prevent from completing your transaction. To ensure the security and privacy of our customers, we will be unable to provide additional details for any incomplete orders.

Sales Tax

Sally Beauty is required by law to charge all applicable sales taxes for online orders. Applicable sales tax will be added to every order placed on tax amount charged will be based upon the state and local sales tax rate of the shipping address indicated.

Using Wish Lists

To create a wish list, you will need to create an account or sign in to your existing account. As you browse through the site, click the "add to wish list" button on any product page. To view your list, click on the Wish List link at the top of any page. If you would like for your wish list to be searchable, press the "Make Public" button so others can find it!

You can also share the list with your friends and family by entering their e-mail addresses and a personal message, if desired. They will be able to access your wish list directly from this e-mail. They can then add products from your wish list to their cart to purchase them.

To search for someone else's list, click the Wish List link at the top of any page. You can search by last name, first name, and e-mail. If you cannot find the list you are looking for, it is possible the list has not been made public.